Privacy Policy

Last updated: September 2026

YS Vitalis Physio Care ("we", "us", "our") respects your privacy. This page explains what information we collect through this website, why we collect it, and how we handle it, in line with India's Digital Personal Data Protection Act, 2023 (DPDP Act).

What information we collect

When you use the appointment form on this website, we collect only what you choose to enter: your name, phone number, preferred appointment type, and any message you write. This information is sent directly to us via WhatsApp when you submit the form — we do not store it in any database on our website or servers.

How we use it

We use the details you share only to contact you regarding your appointment, confirm scheduling, and coordinate clinic or home-visit care. We do not sell, rent, or share your information with any third party for marketing or any other unrelated purpose.

Clinical and health information

Any health-related information you share with us during consultation, treatment, or over WhatsApp/phone is treated as confidential and used solely for the purpose of providing you appropriate physiotherapy care. We do not publish, share, or disclose any patient health information without your consent, except where required by law.

Cookies and website analytics

This website does not use tracking cookies or third-party advertising trackers. Basic, privacy-respecting traffic protection is provided by our hosting provider (Cloudflare) to keep the site secure and available.

Your rights

Under the DPDP Act, 2023, you have the right to know what personal data we hold about you, request correction or deletion of your data, and withdraw consent at any time. To exercise these rights, simply contact us using the details below.

Contact us

For any privacy-related questions or requests, reach us at:

📧 ysvitalisphysiocare@gmail.com
📞 +91 81243 65449 / +91 93846 61441
📍 38-345, Natesan Nagar, Virugambakkam, Chennai, Tamil Nadu 600092

Note: This policy reflects practices under Indian data protection law (the DPDP Act, 2023). It does not claim compliance with laws of other countries, such as the U.S. HIPAA framework, which does not apply to clinics operating in India.